For many Internet users, the protection of personal data is of the utmost importance and is a significant factor in terms of an enjoyable and satisfying Internet experience. EHG GmbH places great interest in questions and concerns expressed by our customers and other site users in relation to data protection, and complies fully and without reservations to all applicable data protection legislation both in Germany and beyond as all applicable EU regulations. We hereby assure all visitors to our website and/or purchasers of our products and services that we will never gather any personal data beyond that with which you provide us freely and of your own accord.
Please be aware that our web pages may contain links to third-party websites. EHG GmbH accepts no liability whatsoever for the content of other websites or their operator's compliance with data protection legislation and/or the relevant statements and/or disclaimers. In accordance with common law and the relevant specific legislation, EHG GmbH, in its capacity as content provider, is solely responsible for user content provided on its own websites. A strict differentiation exists between this in-house content and that accessible via links to external websites operated by third parties. As such, EHG GmbH includes such links solely as a means of providing access to third-party content. EHG GmbH shall only be held responsible for such third-party content if they have positive knowledge of it (i.e. also of illegal or criminal content) and when it would have been technically feasible and reasonable to expect EHG GmbH to have prevented access to it (pursuant to §5 Paragraph 2 of the German Teleservices Act [TDG]).
To be clear, the term "link", in this context, refers solely to "live" (dynamic) references to external content. Whilst EHG GmbH always takes care, upon initial implementation, to check whether a given link may provide access to content that could result in infringements of civil or criminal law, compliance with the TDG does not require the content provider (EHG GmbH) to continuously check external links for content changes, which could otherwise have resulted in prosecution under civil or criminal law. Only if EHG GmbH becomes aware, or is made aware by other parties, that specific content to which they have created a link has changed to the point that it now constitutes an infringement of civil or criminal law, will the company remove or disable the link, provided that this is technically feasible and can be reasonably expected. The technical feasibility and reasonableness of the requirement to remove or disable the offending link on the EHG GmbH Homepage are in no way tempered or obviated by the continuing potential to access the content in question via other servers or websites.
The data we gather from you
Personal data: We hereby assure all visitors to our website that we will never gather any personal data beyond that with which you provide us freely and of your own accord. In no case whatsoever will we gather or save data that provides clues as to your racial or ethnic heritage, political outlook, religion or philosophical paradigm, union membership, health or sexual orientation. If you merely visit our website, we will not gather or hold any personal data relating to you whatsoever. There are two cases in which you may consciously and voluntarily provide us with personal data and give your consent to our recording it: Email queries pertaining to information or registrations for guidelines or seminars. Our website includes a number of links via which you can email us should you have any questions, wish to request information or materials, wish to register for guidelines or seminars or simply register as a site user, or else leave us your comments and suggestions. You will also have the option to request a personal chat with a member of staff to discuss our products and services. In order to be able to deal with your inquiries, we may ask for a certain amount of personal data, such as your name and telephone number.
Registration: If you place an order for any of our products or services, we will require certain information from you. The specific personal data we request of you will depend on the product or service in question. For certain products and services, we will require your name, age, address, telephone number, email address, credit card number, bank details, IP address or similar information. Should you request other products or services we may require quite different or else additional data. You will find a comprehensive list of all personal data types we would ask you to provide in connection with various product and service orders on the relevant order pages for the product or service in question.
Statistical data relating to your visit
Our computers automatically gather and save relevant statistical data whenever you visit our website. Data of this type contains no information pertaining to your person. Rather, they relate strictly to the statistical aspects of your site visit. For example, we record statistics on visitor numbers to our website, user IP addresses, access dates and times, which pages were viewed, the source domains from which the website was accessed and the browser software used. These statistics are never associated or in any way compared with any personal data you may have given us. Instead, such statistics are analysed following anonymisation and are deleted at regular intervals. Such statistics help us optimise the performance of our website.
The use of 'cookies'
Even if you have opted to accept this type of cookie in principle, you can always configure your browser to alert you whenever a cookie is sent to you, which means that you can decide on a case-by-case basis whether or not to accept it. How we manage the data we collect from you and who we pass it on to. Any personal data we collect from you will be used exclusively for the following purposes:
Responding to queries
As a rule, we respond to all questions, information requests relating to products and services and all other queries received via email. We retain all such correspondence in an archive with a view to improving our products, service and website as well as for our own commercial purposes. We often save contact information in order to be able to send updates, important information and even newsletters relating to our products and services to individuals.
Support, renewal and acquisition of our products and services
We may use the data you submit to us to provide you with information relating to support, renewal and acquisition of our products and services. In addition, we pass the data you have submitted to affiliated companies, business partners or EHG GmbH agents (both within and outside of the EU), so that they can approach you in relation to the provision of support, renewal or procurement of EHG GmbH products and services. Our affiliated companies, business partners or representatives may contact you directly in relation to these things.
The provision of interesting products and services
If at all, we will only ever pass your personal data to trusted EHG GmbH business partners or suppliers (both within and outside of the EU), whose products and services we view as complimentary to those provided by EHG GmbH and which we can reasonably expect to be of interest to you. Our trusted business partners or suppliers may contact you directly.
The provision of third-party products and services within the scope of those provided by EHG GmbH (in relation to certain services and management services)
The scope of certain EHG GmbH services include products and services from third parties. For this reason, we may pass some or all of the personal data you submitted to us during the application process to third parties (both within and outside the EU), in order that they can provide the requested product or service and keep you informed about relevant developments and/or upgrades. We would like to assure you that we have agreements in place with these third-party product and service providers to the effect that they will not pass your data on to other third parties not directly involved (in strict compliance with all relevant data protection legislation).
Authenticating your identity
For certain EHG GmbH services, it may be necessary for us to compare some of the data you include in your request/order with those held in third-party databases or other sources of information. In effect this amounts to an identity check whereby we also check additional attributes whilst attempting to protect you from identity theft.
Legally mandated disclosures and licence protection
We shall comply fully with all mandatory data disclosure obligations to which we may be subject in relation to local, state, national or international governing bodies or law enforcement agencies. For example, we may disclose the identity of customers purchasing certain software products to the German Federal Office of Economics and Export Control or the US American Department of Commerce's Bureau of Export Administration in accordance with our export licences.
On occasion, we may approach our existing customers for specific data in the course of a survey. Participation in such surveys is, of course, purely voluntary and it is therefore for the customer to decide whether or not to provide the requested data. The survey data are used for website monitoring and optimisation purposes as well as for the improvement of our products and services.
Opting out of future updates
At times, we may inform our customers of new products, announcements, upgrades and updates. Our usual means of doing so is via a newsletter. Should you not wish to receive additional notifications, please contact us via the address included at the end of this Data Protection Statement, or click the relevant "unsubscribe" button on the page in question. Please note that you do not have a right to refuse receipt of any notifications pertaining to safety, initial utilisation, expiry dates, product improvements or services that we or our representatives may send you from time to time. If you have already received a notification from any of our trusted partners or suppliers or if you have already given them your personal data, you may need to contact them directly to tell them that you no longer wish to receive further notifications from them.
Our security provisions
An important aspect of our corporate culture is the absolute security of any and all personal data that we receive from visitors to our website and/or our customers. We would like to assure you that our security measures will protect your personal data from loss, misuse or tampering. However, as with all Internet-based communications, the transmission of personal data remains subject to a residual risk. In order to minimise this risk, we encrypt all data you submit to us when ordering products and services with the aid of the Secure Socket Layer-Protocol (SSL).
Accessing, correcting or updating your personal data
Should you wish to edit or correct any personal data you have entrusted to us, or if you merely wish to know what information we hold in relation to your person, please contact us at the address provided at the end of this Data Protection Statement. Should you make use of this function, you email address will be noted as the email sender. Neither your email address nor that of the recipient will be used for any other purpose.
This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are saved on your computer and which enable an analysis of your utilisation of the website. The information generated by the cookie about your use of this website is generally transferred to and saved on a Google server in the USA. Should IP anonymisation have been activated on this website then Google will first truncate your IP address within member states of the European Union or in other states subject to the agreement by contract via the European economic zone. Only in exceptional circumstances is the full IP address sent to a Google server in the USA and then truncated. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to prepare reports of website activities, and to provide the website operator with other services associated with website and Internet usage. The IP-address transmitted by your computer in relation to Google Analytics will not be combined with other Google data. You can prevent cookies from being saved by changing a setting in your browser software, but please be aware that this may mean you will be unable to use all the functions of this website to their full extent. In addition, you can also prevent the recording of the data generated by the cookie relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in from the link below.
All texts, photos and graphic presented on our Internet pages, including the ways in which they are arranged, are subject to copyright law and other laws pertaining to the protection of intellectual property. They must not be copied, modified or used on other websites whether or commercial purposes or transfer. Some Internet pages also include images whose copyright is held by the person or company who supplied them.
Changes to this Data Protection Statement
We shall announce any fundamental changes to this Data Protection Statement on our website. Contacting us or our data protection representative. Interested persons and existing customers can contact EHG GmbH at:
EHG GmbH Hovesaatstr. 6
Tel. +49 (0) 59 71 - 96 43 55 F
ax +49 (0) 59 71 - 96 43 77